Arc One Solutions · Nashville, TN
A Nashville roofing company built to still be here in 2040.
No franchise. No investor money. No out-of-state crews. A licensed general contractor who lives here, pulls permits here, and plans to be answering the same phone number ten years from now.
The Team
Two people. No middleman.
When you call Arc One, you get Dustin or Joshua. Not a call center, not a dispatcher, not whoever's available that morning.
General Contractor
Dustin Metzler
Licensed General Contractor · Tennessee Lic. #72948
Dustin is a licensed general contractor, not a salesperson with a sub list. He knows the Metro Nashville building code, pulls permits on every job, and is on-site or reachable on every install.
Arc One was built around one operating principle: do the job right the first time, so you never have to come back for a warranty call. That means no subcontractors, no skipped line items, and no bait-and-switch between estimate and invoice.
Dustin handles every insurance claim personally. He attends the adjuster meeting, supplements to code, and doesn't hand it off to an office admin halfway through.
TN GC License
#72948
In Nashville since
2009
Shingle manufacturer
GAF Certified
Business structure
Debt-free LLC
Sales Partner
Joshua Ilkes
Sales Partner · Arc One Solutions
Joshua is the first person most homeowners talk to. He handles assessments, walks properties, and gives you an honest read on whether you have a claim worth filing before Dustin ever climbs the roof.
He's been working Nashville neighborhoods long enough to know which subdivisions got hit in the last storm, what adjusters typically miss on your build era, and whether your carrier is likely to approve or push back.
No pressure close, no "sign today" tactics. If the roof has years of life left, Joshua will tell you. Arc One's business model only works if homeowners trust the assessment.
How We Operate
The things that make one roofing company different from another.
01
In-House Crews Only
Every Arc One installation is done by our W-2 employees, not subcontractors sourced from a labor marketplace. The crew that shows up on your roof has been trained to our spec and is accountable to Dustin, not to whoever called them that morning.
02
Permits on Every Job
We pull a Metro Nashville building permit before any work starts, no exceptions. This is required by law and skipped routinely by storm-chasers. The permit creates a public record that the job was done and inspected. It protects you when you sell the house.
03
Debt-Free Operations
Arc One doesn't carry debt. No investor pressure, no line of credit to service, no incentive to rush jobs or cut corners to make payroll on the next project. We can be honest about what you need because our business doesn't depend on upselling you.
04
GAF Timberline HDZ
We install GAF Timberline HDZ on every replacement: American-made, Class 4 impact-resistant, 130 MPH wind-rated. It's the best architectural shingle in residential roofing and what we stake our 5-year workmanship warranty on. We don't offer builder-grade alternatives.
05
5-Year Workmanship Warranty
Every Arc One installation comes with a 5-year workmanship warranty on top of GAF's manufacturer warranty. If anything we installed fails in the first five years due to our workmanship, we come back and fix it. No runaround, no argument about fault.
06
Honest About What You Need
If your roof doesn't need replacing, we say so. Some hail events cause cosmetic damage only. Some roofs have 5 years left. We'd rather do a repair today and earn your replacement job when it's actually time. That's how you stay in business in one market.
Where We Work
Greater Nashville metro.
We work across the Nashville metro: Davidson, Williamson, Wilson, and Sumner counties. Tell us your zip and we'll tell you if we've worked within 2 miles of your address.
Don't see your city? Call us, we may still cover your area.
Want our honest read on your roof?
Call the number below, or fill out the assessment form and we'll reach out within 24 hours.